Job Title

We are looking for an experienced Dispatch Executive to join our logistics team. The ideal candidate will have 4–5 years of hands-on experience in managing dispatch operations, coordinating with transporters, optimizing cost and delivery timelines, and ensuring timely and damage-free deliveries. Proficiency in Microsoft Excel and a deep understanding of logistics and cost analysis are essential for this role. Key Responsibilities: Coordinate and manage daily dispatch activities to ensure On-Time In-Full (OTIF) delivery performance. Analyse logistics costs and take informed decisions based on cost-benefit comparisons across transport modes and service providers. Plan, schedule, and monitor shipments to maximize vehicle utilization and minimize empty return loads. Maintain and track key logistics KPIs including OTIF, cost per dispatch, vehicle turnaround time, and damage incidents. Prepare and manage dispatch documentation such as invoices, e-way bills, GRNs, and delivery challans. Coordinate with warehouse, sales, production, and transport teams to ensure seamless dispatch planning and execution. Track real-time shipment status and proactively share updates with internal and external stakeholders. Identify and implement damage control measures for goods in transit; ensure proper packaging and loading practices. Maintain accurate dispatch records in Excel and ERP systems; generate reports for performance and cost tracking. Monitor dispatch-ready stock and escalate any inventory shortages impacting delivery timelines. Support audits and MIS reporting related to logistics and dispatch. Continually look for process improvement opportunities to enhance operational efficiency and reduce logistics spend. Key Requirements: Graduate in any discipline (preference given to candidates with a background in Logistics or Supply Chain). 4–5 years of relevant experience in dispatch/logistics operations. Strong command over Microsoft Excel – including VLOOKUP, Pivot Tables, IF statements, and dashboard reporting. Familiarity with e-way bill generation, transport coordination, freight cost negotiation, and dispatch documentation. Working knowledge of ERP systems such as SAP, Tally, or equivalents. Sound analytical and problem-solving skills to take major logistics calls independently. Good communication and coordination skills for dealing with internal teams and external vendors. Proven track record in managing logistics KPIs and driving performance improvements. Ability to work in a fast-paced environment and handle multiple priorities effectively.