Key Responsibilities and Duties: ABA billing experience. Billing Support: Billing Documentation:Assist in preparing and processing billing documentation, ensuring that all necessary client information is accurately captured and updated in the billing system. Insurance Verification:Support the verification of insurance coverage and eligibility, ensuring that all information is saved properly and updated in relevant systems (e.g., , Central Reach). Account Receivables:Help track outstanding invoices and assist with follow-ups on overdue accounts. Work with the Billing Admin Manager to resolve discrepancies and ensure timely payments. Billing Cycle Coordination:Help ensure that all billing cycles are completed on time, including supporting the submission of invoices and tracking their status. Billing Communication:Act as a liaison between the billing department and other internal teams (e.g., compliance, client services) to ensure all billing-related information is accurate and up to date. Client and Authorization Support: Client Onboarding & Offboarding:Assist in gathering necessary client documents and information for billing purposes during the onboarding and offboarding processes. Authorization Management:Support the tracking of authorization deadlines, including submitting and monitoring new authorizations and re-authorizations for ongoing services. Documentation and Reporting:Assist with maintaining and updating client records on systems such as and Central Reach, ensuring that all billing-related documents are properly saved and accessible. Follow-up:Assist in following up with clients or internal teams to ensure that billing information and authorizations are completed before deadlines. Audit & Compliance Support: Audit Preparation:Support the Billing Admin Manager with audits by preparing and organizing billing records and related documentation. Compliance Documentation:Help ensure that all billing activities comply with internal and external regulations by tracking relevant policies and guidelines. General Administrative Support: Task Organization:Help with organizing and prioritizing billing-related tasks, ensuring that deadlines are met and processes are streamlined. Client and Internal Communication:Assist with communication regarding billing questions, issues, and updates, providing timely responses to clients and internal teams as needed. Team Collaboration:Support the Billing Admin Manager in managing workflows and assist in coordinating with other departments to ensure billing processes are aligned with overall company goals. Other Duties as Assigned: Provide general administrative support to the Billing Admin Manager and other team members as needed.Qualifications and Skills: Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration, Accounting, Healthcare Administration, or a related field preferred. Experience: 3+ yearsof experience inbilling, accounts receivable , oradministrative supportin a healthcare, medical, or client services environment. Experience withinsurance verificationandauthorization managementis highly preferred. Experience working withbilling software(e.g., Billmax, Central Reach) and project management tools (e.g., ). Demonstrated experience in managingaccounts receivable ,invoice processing , andpayment follow-ups . Knowledge ofinsurance billing practices , including experience inverifying insurance coverage ,claims submission , andauthorization management .Skills: Strongorganizational skillsand attention to detail, especially in managing large volumes ofbilling documentationandclient records . Proficiency inMicrosoft Office Suite(Excel, Word), and experience with billing software and databases. Excellent written and verbal communication skills, with the ability to interact professionally with clients, internal teams, and external stakeholders. Advanced knowledgeofinsurance processes , including eligibility verification, claims submission, reauthorizations, and compliance requirements. Strongproblem-solving abilities , particularly when addressing billing discrepancies, outstanding invoices, and insurance claims issues. Ability tohandle sensitive and confidential informationwith discretion and in compliance with industry standards. Ability to work independently, prioritize tasks, and manage time efficiently to meet deadlines. Experience working in aregulated environmentwith a solid understanding of healthcare billing standards, compliance requirements, and audit processes.
Job Title
Billing Support Assistant