Job Title

IPCL invites experienced and results-driven professionals to lead the Commercial Operations of the company, responsible for driving revenue assurance, billing accuracy, loss reduction, customer relationship management, and regulatory compliance across the commercial operations of the power distribution business at the Distribution Licensed area in Asansol, West Bengal. As the ‘Assistant General Manager – Commercial’, the incumbent will be responsible to- - Lead and manage end-to-end commercial operations, including metering, billing, and collections. - Ensure 100% billing and collection efficiency across consumer categories for financial sustainability and loss minimization. - Implement tariff restructuring and pricing strategies to ensure adherence to SERC regulations, tariff orders, and statutory commercial obligations as per the regulatory framework from time to time. - Implement strategies, monitor, and reduce AT&C losses through structured interventions. - Implement energy audits, smart metering rollouts, and data accuracy initiatives to strengthen internal controls and prevent theft/fraud/revenue leakages. - Improve and enhance customer experience through effective engagement and timely grievance redressal, and service delivery. - Drive digital transformation and automation across commercial processes. - Drive Energy Auditing & Accounting and coordinate with BEE for compliance. - Lead the team for Smart Meter deployment. - Identify new business opportunities, partnerships, and expansion areas within the power distribution sector. -Engage with key stakeholders, including large industrial and commercial consumers, officials in the state Regulatory like REC, PFC, STU/CTU, SLDC, WBERC/CERC/CEA/ERPC, etc. -Handling legal matters pertaining to commercial processes. -Collaborate with cross-functional teams to drive operational excellence -Lead the commercial team in the licensed area to drive operational excellence and ensure performance tracking via dashboards. Desired skills and competencies- -Graduate engineer in Electrical, preferably with an M.BA in Finance/Energy Management, having 10+ years’ experience in the power distribution sector, with significant exposure to business and commercial functions. - Strong understanding of electricity regulatory policies, commercial codes, and tariff structures. -Strong communication and stakeholder management abilities. - Strong analytical and financial acumen in revenue management. - Experience in handling a large consumer base (urban + rural mix preferred). - Proficiency in ERP, CRM, and MIS systems. - Leadership and team-building skills with the ability to manage cross-functional teams. #AssistantGeneralManager #Commercial #PowerDistribution #EnergySector #Leadership #RevenueGrowth #CareerOpportunity