Job Title

Location: Ambattur, Chennai Shifts: Rotational (6 Days Working) Notice Period: Immediate to 15 Days Experience Required: Minimum 1 Year Salary: ₹14,000 Take-Home / ₹17,000 CTC per Month Qualification: Any Degree (Diploma candidates are also eligible) Interview Process 1st Round: Virtual 2nd Round: Face to face Key Responsibilities Operating System Support: Installation, recovery, and configuration of Windows OS across user devices. Hardware Support: Assembling, upgrading, and troubleshooting hardware components including hard disk issues and powering-on problems. Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook(PST C OST recovery). Network Support: Configuration and troubleshooting of static IP and public/private IP setups. VPN setup and troubleshooting. Installation and configuration of various types of printers, including network printers. Security: BitLocker encryption, antivirus updates, virus protection, and endpoint security management. Active Directory (AD) Management: User account creation, password resets, and access control. AD features and group policy updates. Remote Support: Providing remote desktop assistance to resolve software and system issues. Ticketing Tools: Experience working with ticketing systems for issue tracking and resolution. Asset Management: Coordinating with vendors for hardware issues. Maintaining inventory records for hardware and software assets. Performance Issues: Troubleshooting and resolving system slowness and blue screen (BSOD) issues. Preferred Qualifications s Skills Certifications: CCNA is an added advantage. Technical Skills: OS installation, recovery, and configuration Troubleshooting hardware and slowness issues MS Outlook support including PST and OST handling AD user and group management Basic networking, firewall configuration Static IP, VPN, BitLocker, antivirus management Network and local printer configuration SCCM exposure (preferred) Experience with ticketing tools