About the Company : Our client is a comprehensive real estate developer involved in land acquisition, design, construction, marketing, and sales across various sectors including residential, commercial, retail, township, and redevelopment assets. They have a presence in the Mumbai Metropolitan Region (MMR) and are actively operating in other locations as well. About the Role : The role involves ensuring a robust quality management system and driving innovation within the quality department. Responsibilities : To create & implement a customer handover process to ensure first time right. Study all interfacing processes such as design, procurement & contracts, CRM, project execution and where required recommend & implement process changes to the respective process owners. Update the QMS to ensure it remains current. Analyze customer complaints & find innovative ways to address them. Develop, Implement a project evaluation & rating system & implement it across all projects through a CFT. Develop & train a cross functional team of auditors to perform audits for rating of projects. Build a Strong & Diverse Quality Team at Corporate & Sites. Be a driver for skill enhancement within the projects team. Create & implement a process of skill enhancement based on organization needs & ensure continuous improvement of skill across the organization. Qualifications : Civil Engineer/Post Graduate Required Skills : Construction Management Facilitating QMS Quality Management system Change Management Research & Benchmarking
Job Title
Quality Head- Real Estate