Job Title

Job Purpose: Responsible for the overall backend process of insurance operations including follow up for all insurance related pending tasks and coordinate with internal & external stakeholders to ensure smooth operations. Maintain all insurance data in effective manner and keep records of all important information. Responsibilities Handling office work, phone calls including customer calls and communications like letter formulation, reports and compilation of minutes of meetings. Preparing presentations for important meetings, maintaining important files both in hard and soft form Compilation of data, using the data to draw logical conclusions etc. Record keeping and Data Management Follow up with insurance brokers for underwriting and claims pending tasks Incident reporting & Claim Intimation to broker. Initiate claim registration & surveyor appointment, spot survey, arrange documentation as per list of requirement (LOR), claim assessment & getting final survey report, receipt of discharge Voucher up to final amount Inclination towards learning Insurance concepts and active participation in various insurance matters Experience: 0-3 years of experience, preferably in manufacturing industry. Working knowledge of Fire & burglary insurance Working knowledge insurance operations processes. Working knowledge in MS Office Qualifications: Bachelor's degree in relevant field. Working knowledge of Microsoft Office Certification in Insurance from III – LIII (Good to have) Competency: Knowledge of insurance process Interpersonal Skills Learning ability, team player Key Accountabilities: Ensure proper data management Timely follow up for pending tasks Maintain policy copies and claim files accurately KPIs: Proper record keeping and data management Ensure timely claim process and follow up at each stage of claim till the settlement of claim Timely follow up with brokers and insurance companies for all pending tasks Handle office work with responsibility and create minutes of meeting as and when required Learn new things related to insurance. Prepare repair estimate based on the incident reports.