Senior Manager-Delivery Operations/ Senior Program ManagerAbout the Role: We’re looking for a Delivery Leader with a founder's mindset, someone who’s not just managing timelines and teams but is genuinely excited to build, scale, and evolve Elucidata’s service vertical into a future-ready engine of execution. If you're someone who thrives in ambiguity, moves fast, learns faster, and sees every challenge as a new product to be built, this is your playground. This role will be critical to shaping how we deliver high-impact, tech-enabled data and AI/ML programs for global pharma and biotech clients. We're not just looking for operational polish, we're looking for ownership, grit, and a deep desire to make Elucidata's delivery system a competitive advantage.Key Responsibilities: 1. Build for Scale Evolve our delivery model to support scale without compromise, systematize what works, break what doesn’t. Own the setup of repeatable, modular delivery playbooks across data harmonization, ML pilots, and platform deployments. Implement dashboards, KPIs, and OKRs to track efficiency, quality, and customer value. 2. Operate Like a Founder Take full ownership of timelines, people, and quality not just to meet expectations, but to raise the bar. Drive a culture of bias for action, continuous learning, and “get-it-done” energy across the delivery team. 3. Make Delivery a Strategic Lever Partner with Product, Solutions, and GTM teams to ensure delivery is tightly coupled with company goals. Be the voice of delivery in strategy discussions - bring frontline insights back to influence roadmaps. 4. Lead a High-Energy Team Build, mentor, and inspire a lean team of project leads, data scientists, and data engineers. Foster a culture of hustle, collaboration, and hands-on problem-solving. Be okay with doing before delegating. 5. Engage with Clients Deeply Act as a trusted delivery owner in client conversations. Be fluent in translating science, tech, and timelines and solving for all three. Protect the team while also being the face of accountability.Must-Have Qualification: 6–10 years of experience in delivery, operations, or program execution ideally in healthcare, life sciences. A solid understanding of biomedical or R&D data (omics, clinical trials, real-world evidence, etc.). Experience owning cross-functional programs with real delivery pressure and measurable outcomes. Demonstrated ability to manage complex programs with external stakeholders. Preferred (But Not Dealbreakers) Hands-on experience in data science, bioinformatics, or engineering is a huge plus. Exposure to AI/ML in life sciences, or delivery in a SaaS/TechBio context. An entrepreneurial or startup stint — or a strong desire to build like you’ve been in one. What You’ll Get A front-row seat to shaping how biomedical data powers real-world decisions. The opportunity to scale something that matters — both for the company and for science. A high-agency environment with support, not micromanagement.
Job Title
Senior Program Manager