About Us: Mehta & Sons is a heritage fine jewelry house established in 1931, known for its timeless designs, impeccable craftsmanship, and legacy of trust. With a deep-rooted culture of precision, discretion, and quality, we cater to a clientele that values refined experiences and personal connection. As we continue to evolve while staying true to our legacy, we’re looking for professionals who embody reliability, polish, and a deep sense of responsibility.Working Model: OnsiteLocation: South MumbaiDays: Monday to Saturday (rotational shifts with one weekly off)Timings: 11:00 AM - 7:00 PMBudget: 15-20 LPA (depending on experience)Experience: 5+ yearsWe are seeking a polished and service-oriented Receptionist to ensure our showroom runs seamlessly and every client enjoys an exceptional experience. This role involves managing day-to-day floor operations, assisting in sales interactions, coordinating with the team, and maintaining the brand’s high standards of presentation and service. You will be the welcoming face of the showroom while supporting the Store Manager in operational and client service excellence.Key Responsibilities:Client Experience & Floor ManagementGreet and engage clients with warmth, professionalism, and discretionEnsure every client receives personalized attention from arrival to departureMaintain showroom ambience, merchandise readiness, and visual presentation standardsAssist clients in product viewing and coordinate with sales staff for a smooth interactionSales & Service SupportSupport the sales team in achieving daily and monthly targets by ensuring floor efficiencyStep in to handle sales transactions or client queries when neededKeep client records updated in the CRM and ensure follow-ups are timely and accurateTeam CoordinationOversee floor schedules, attendance, and daily task allocationGuide team members on grooming, communication, and service etiquetteEnsure all SOPs are followed for sales, service, and store presentationOperational AssistanceCoordinate with product, operations, and marketing teams for inventory readiness, events, and campaignsMonitor and report on daily sales activity and showroom performance metrics to the Store ManagerAssist in planning and executing collection launches, exhibitions, and special client eventsBrand RepresentationRepresent Mehta & Sons’ elegance and heritage in all client interactionsUphold brand protocols for discretion, service quality, and visual standardsWhy Join Us?At Mehta & Sons, you’ll step into a legacy of excellence and be part of a close-knit, values-driven environment. If you’re someone who thrives on structure, takes initiative, and enjoys supporting leadership while being involved in meaningful client interactions, this opportunity is for you.
Job Title
Receptionist