Location: Rajouri Garden, New Dehi Type: Full-Time | On-Site Welcome to Charlotte Cake Atelier – where art meets flavour! Born in a home kitchen and grown into a boutique dessert brand, we create handcrafted cakes and confectionery goods that bring joy to every celebration. We’re now looking for a Client Service & Admin Executive to be the heart of our daily operations—helping us manage clients, coordinate orders, and keep things running smoothly behind the scenes. What You’ll Do: Be the first point of contact for all client inquiries (via WhatsApp, Instagram, Phone, or E-mail) Take and manage custom cake/dessert orders, ensuring all details are captured clearly Coordinate order timelines and pickups/deliveries with the kitchen and logistics teams Maintain customer records, update order sheets, and ensure timely follow-ups Help with basic admin tasks like managing invoices, stock lists, and scheduling Assist the founder in daily operations and offer warm, helpful service to clients Who You Are: Friendly, organised, and people-loving—you genuinely enjoy helping others Great at multitasking and keeping calm under pressure Comfortable using WhatsApp, Google Sheets, email, and basic digital tools Strong communication skills in English (spoken and written) Prior experience in client servicing, reception, or admin roles is preferred Bonus: You have an interest in baking, design, or boutique food brands What We Offer: A warm, creative, and supportive work environment Competitive Pay Employee discounts on our sweet treats Room to grow as the brand expands Work Schedule:6 days a week | 9 AM – 6 PM Some flexibility may be required on weekends and holidays during peak seasons How to Apply: Send your CV and a short note about why you'd be a great fit for Charlotte Cake Atelier to:
Job Title
Client Services Representative