We're Hiring: Director – Process Training | US Healthcare (Payor Domain) | Bangalore Are you an experienced training leader in the US healthcare (Payor domain) space? We are looking for a dynamic Director – Process Training to lead strategic learning initiatives and drive excellence across training operations. Location : Bangalore Shift : Night Shift (4 PM – 1 AM IST) Team Size : Leadership & team management role Experience : 14–18+ years (with 10+ years in US healthcare process training, 5+ years in leadership roles). Client: Healthcare BPO Key Responsibilities: ✅ Oversee new hire training, OJT quality, batch productivity & ROI. ✅ Lead training operations in collaboration with Ops & Quality teams. ✅ Drive content change management & training effectiveness. ✅ Manage stakeholder feedback, attrition, and throughput targets. ✅ Lead a team of trainers/master trainers. ✅ Initiate continuous improvement and digital transformation in learning.
Job Title
Director of Training