About the CompanyThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.About the RoleThe role involves engaging with customers and ensuring their needs are met effectively.ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's needsData entry in various platforms QualificationsExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workNeed to resolve technical queries related to Samsung home appliancesQualification: Btech, BCA, Bsc Computer Science, Diploma in EngineeringGujarati, English and Hindi language is required Required SkillsExcellent communication skillsTechnical troubleshooting abilities Preferred SkillsExperience in customer service Pay range and compensation packageCTC-21 KIt is a Work from home job and fresher can also apply.System Requirementsi5 or aboveWindows 11 or aboveWifi speed- 20 Mbps or aboveUPS or inverter required8GB RAM or aboveFor more Information, please call Hr Alisha 8427274195 Equal Opportunity StatementWe are committed to diversity and inclusivity in our hiring practices.
Job Title
Customer Service Representative