Job Title: Service Coordinator Locations: Ahmedabad & Bangalore Employment Type: Full-Time Qualification: Diploma / ITI / Graduate (Electrical / Electronics preferred) Experience: 2+ Years About Hunter Douglas, Hillarys, and 3G Capital Hunter Douglas is a global leader in innovative window coverings and architectural products, with a legacy of over 100 years . Headquartered in New York and operating in 100+ countries, Hunter Douglas is known for quality, design, and sustainability , offering premium solutions that enhance comfort, energy efficiency, and modern living. Recently acquired by 3G Capital , the company now embraces a culture of: Efficiency – streamlining processes for performance. Meritocracy – rewarding talent based on results. Ownership – encouraging accountability and responsibility at all levels. About the Role As a Service Coordinator , you will be responsible for ensuring seamless after-sales support by coordinating installations, troubleshooting, and service visits for motorized blinds and window automation systems . You will act as the bridge between dealers and service technicians , ensuring timely, high-quality service delivery. Key Responsibilities Coordinate and schedule service visits for installation, maintenance, and troubleshooting. Act as the primary contact between dealers and service technicians. Diagnose and resolve issues related to blinds and automation systems. Maintain service records, reports, and documentation . Ensure compliance with safety standards and company protocols. Provide technical support and guidance to field technicians. Collaborate with sales and project teams for smooth handovers. Monitor and manage inventory of service tools and spare parts . Key Requirements Diploma / ITI / B.E. / B.Tech in Electrical or Electronics Engineering . Minimum 2 years of experience in service coordination or technical support. Familiarity with motorized blinds, automation systems, or similar electrical products . Ability to read technical drawings & wiring diagrams . Proficient in MS Office and service management tools. Strong organizational, communication, and problem-solving skills . Customer-focused with a hands-on approach. What We Offer Competitive salary with performance-based incentives . Opportunity to work with a globally recognized brand . Professional development and career growth opportunities . A collaborative and dynamic work culture .
Job Title
Service Coordinator