Job Title

Dear Candidate, Infosys BPM Ltd. is hiring for a Customer Support role - Voice Process Job Location: Bangalore Qualification: Customer Support- Full time Graduates Experience: 0 - 3 Years Job Description Job Description: Process Executive, Senior Process Executive, Process Specialist (as per experience) Location: Bangalore Employment Type: Full-Time. Key Responsibilities: Excellent communication skills to attend/resolve client issues on calls/chat/mail. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Must adhere and non-negotiables: Excellent in communication Need to work on US shift timings. Need to complete specific and dedicated training programs set by the client. 24*7 , flexible shifts 100% WFO , no hybrid Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.