Job Title: Senior Quality Engineer / Quality Manager (EMS - Consumer Electronics) (Based in India, Long-term Onsite) I. Key Responsibilities Quality System & Standards Implementation Deploy and maintain quality management systems (ISO 9001, IATF 16949, ISO 14001, ANSI ESD S20.20, etc.). Align with customer quality agreements, establish corresponding factory processes, and conduct periodic audits to ensure system effectiveness. Participate in quality planning during New Product Introduction (NPI) at EMS factories. Cross-functional Quality Collaboration & Problem-Solving Achieve customer/internal quality targets (yield, customer complaints, DOA, etc.) and drive corrective actions in EMS factories. Lead root cause analysis (5Why, 8D reports) and track corrective/preventive measures. Investigate customer complaints (returns, escalations), coordinate internal EMS factory reviews, and submit 8D reports to customers. Process Quality Control & Yield Improvement Monitor key manufacturing process quality data (SPC charts, yield reports, AOI/ICT test data) in SMT, assembly, testing, and packaging. Review inspection standards (IQC, IPQC, OQC) to ensure compliance with product requirements (methods, AQL sampling). Promote quality tools (FMEA, APQP, PPAP, MSA, SPC) in EMS factories. Supplier & Incoming Material Quality Control Analyze IQC data, drive supplier improvements (internal SQE for self-procured materials, customer coordination for customer-supplied parts). Organize cross-functional meetings for supply chain quality issues (self-procured vs. customer-supplied materials, EMS consumables). Manage RMA processes and supplier claims. Customer Audits & Quality Improvement Lead/support customer audits (annual, project-based), prepare documentation (quality reports, checklists), and ensure non-conformance closures. Analyze factory quality reports (yield, complaint rate, return rate, DPPM) and develop improvement plans. Overseas Localized Quality Management Adapt to local factory dynamics (language, time zones, cultural differences) and bridge communication between HQ and overseas teams. II. Qualifications & Requirements
Job Title
Product Quality Engineer