Job Title

Key Responsibilities: Greet and assist patients/visitors in a professional and friendly manner. Handle patient inquiries, phone calls, and emails promptly. Schedule and manage doctors appointments, follow-ups, and cancellations. Maintain patient records and update information in hospital management software. Assist with billing, payments, and issuing receipts. Coordinate with doctors, nurses, and administrative staff for smooth operations. Ensure reception area is clean, organized, and welcoming. Handle patient feedback and escalate issues when required. Required Skills & Qualifications: Minimum Graduate in any stream (preferably in Hospital Administration or related field). Experience: 5 -7 years (hospital/clinic front desk experience preferred). Good communication skills in English & Hindi. Proficiency in MS Office & hospital software. Pleasant personality, patience, and excellent interpersonal skills. Ability to multitask and remain calm under pressure.