Job Title: Customer Support Executive – US Healthcare (Inbound Voice) Location Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service) Shift & Schedule Night Shift aligned with U.S. time zones Days Off: Fixed weekends – Saturday & Sunday About the Role As a part of our US healthcare support team, you will: Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets. Resolve queries professionally and accurately, ensuring timely issue resolution. Listen actively, empathize, and provide clear, personalized support. Requirements Strong communication skills in English (verbal & written), preferably US accent-neutral. Minimum 12th pass; graduation or diploma is a plus. Comfortable working night shifts in U.S. time zones. Preferred: Fresher/Prior experienced, All are welcome. Compensation & Benefits In-hand Salary: ₹15,000–₹19,000 per month Travel Allowance + Subsidized Meals Free Cab Drop after night shift Attendance Bonus: ₹1,000 per month Annual Performance Bonus: Up to ₹15,000 PF & ESI coverage How to Apply Interested candidates are encouraged to apply immediately: Call or WhatsApp: HR kanchan
Job Title
Customer Service Executive