Job Title

Roles & Responsibilities: • Must have Product knowledge. • SOPs on day-to-day operations, attendance tracking, rostering, vendor management, client management, escalation matrix, cash management & reporting format. • Attend mandatory training sessions as & when held by the head office. Conducting operations training and ensuring that the team are competent in Operations. • Understand & meet Client Services deliverables. • To provide Training to vendor Staffs on POS operating process and to train the team on POS/ APP trouble shooting, Inventory management, Menu planning, Communication and Service acumen. • Maintain MMRS and MOM. Prerequisites: • Bachelors in any degree, preferably Bachelor’s in Hotel Management. • Good command over both written and spoken English. • Keen eye for hygiene, cleanliness, grooming, health and safety. • Excellent knowledge of food & beverage service. • Well versed with Microsoft office such as Microsoft word, excel, ppt, etc.