We’re Hiring: Senior Manager / Director of Operations Location:Remote (Working EST hours: 6:30 PM – 3:30 AM IST) Company:CCS Global TechAre you a strategic business operations leader ready to drive excellence in IT Services & Staffing? We are seeking anexperienced Senior Operations Manager / Director of Operationsto lead and optimize internal business operations, SOPs compliance, ERP Implementation and Automation and foster cross-functional collaboration across our global teams.Key Responsibilities: Overseeend-to-end internal operationsfor IT services and staffing engagements. Develop and implementSOPs,ERP Implementation and Automation and Process Excellence. Driveprocess automation and ERP integrationto enhance efficiency. Partner with cross-functional teams (Sales, HR, Technology, Delivery) to ensure seamless client service. Conduct audits, risk assessments, and deliver executive-level reporting. Championcontinuous improvementand innovation in operations.What We’re Looking For: 10–20 years of leadership experiencein IT services / staffing operations. Excellent communication and stakeholder management skills with the ability toinfluence without authority . Degree inCS/IT + MBA(preferred). Global experience is mandatory.About Us: CCS Global TechandHelm360are US-headquartered IT solutions companies with 20+ years of global experience. We deliver IT consulting, cloud solutions, BI, ERP, staffing, and managed services to Fortune 500 clients and government entities. / #BusinessOperations #ProcessImprovement #ProcessExcellence #ERPImplementation #SOPFormation #Automation #ContinuousImprovement #Compliance
Job Title
Director of Operations