Job Title

HCLTECH Mega Walk-in Drive - International Banking & Finance Process Walk-in Drive Details: Location: HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai Date: 10th October 2025 & 11th October 2025 ⏰ Time: 10:00 AM - 2:00 PM Contact HR : Judith, Dharani & Sanjay. ROLE : MANAGER EXPERIENCE : 15+ years Mandatory Skills : 15+ years of experience in insurance operations with deep domain expertise in UK Life & Pensions, strong knowledge of Irish regulatory requirements, multi-location team leadership, process and quality management, and experience with transformation and automation tools (e.g., dC.iKnow, dC.iGenie). Role Overview: Lead end-to-end operations across Life & Pensions sub-processes such as PRSA, ARF, S&I, Claims, and Servicing. Drive delivery excellence through domain-specific Centers of Excellence (CoEs), ensure SOP and quality compliance, manage training and SME development, and support business transformation through automation and knowledge initiatives. Process Insight: Oversee cross-functional teams to maintain process adherence and service levels, coordinate with Risk, Compliance, and Quality for 3LoD readiness, lead transitions including knowledge transfer and production ramp-up, and continuously identify and implement improvement opportunities to elevate operational efficiency and service delivery.