Job Title

Walk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th & 10th Oct 2025 - Thursday and Friday We are hiring Associates/ Analyst / Team lea d for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling ). Role Details: Designation: Associate/ Analyst / Team lead Process: Inbound Calling Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 8 yrs Education Eligibility: 12th Pass / Any Graduate / Postgraduate ✅ Mandatory Qualifications: Excellent verbal & written communication skills Strong problem-solving mindset Ability to multitask and deliver results both individually & as part of a team Key Responsibilities: Respond to client queries via voice & written communication, ensuring accurate and timely resolutions Handle inquiries related to products, services, data, and client accounts Manage multiple client queries efficiently using workflow tools Maintain accurate records of customer interactions in internal systems Collaborate with internal teams to resolve client issues effectively Ensure client satisfaction with service excellence and a customer-first approach Walk-in Drive Details: Location: HCLTech, Ambattur, Chennai Address: HCL AMB-6 104-8, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu . Dates: 9 Oct 2025, Thursday and 10th Oct 2025, Friday Time: 9:30 AM – 2:00 PM Google Maps Link: HR Contacts: Judith Sanjay