Job Title

Role: Director, IT Ops Services- Cloud, Infrastructure & Cyber Security Experience : 12+ years Location - Greater Noida We are seeking a dynamic and experienced Technology Support Group Leader to spearhead our Technology Support Group. The ideal candidate will bring hands-on expertise, strategic insight into business and technology across various industries, and a proactive mindset. This role demands a self-starter who thrives in fast-paced, evolving environments. A Seasoned Solution Architect, Innovation Leader, and Strategic thinker with a strong track record in driving transformation across cloud and infrastructure domains. Recognized Thought Leader in designing scalable solutions, fostering innovation, and shaping technology strategy. Key Responsibilities: Technical Solution Support : Provide expert guidance and troubleshooting for complex technical issues across infrastructure domains. Business Innovation Support : Partner with stakeholders to drive innovation through technology enablement. Technical Assessment & Recommendations : Evaluate emerging technologies and recommend solutions aligned with business goals. Problem Management : Lead root cause analysis and implement long-term solutions to recurring issues. Crisis Management : Respond swiftly and effectively to critical incidents to minimize business impact. Community Leadership : Build and lead virtual communities focused on specific technologies and best practices. Capability Development : Foster continuous learning and skill development within the team. Skills & Experience: 15+ years of industry experience, including 10+ years as a Solutions Architect specializing in Cloud, DC, Workplace, and Cybersecurity Infrastructure. 5+ years in Problem Management and Crisis Management, ensuring business continuity and rapid incident resolution. Cloud Computing : Deep understanding of public, private, and hybrid cloud environments. Data Center (DC) : Experience in designing and managing scalable DC architectures. Workplace Technologies : Expertise in modern workplace tools and platforms. Cybersecurity : Strong grasp of cybersecurity frameworks, tools, and threat mitigation strategies. Architecture Leadership : Proven track record as a Senior Solutions Architect across Cloud, DC, Workplace, and Cybersecurity systems. Operational Excellence : Skilled in automation and optimization of infrastructure operations. Innovation-Driven Mindset : Ability to leverage infrastructure technologies to drive business transformation. Graduate with a B. Tech degree preferred