Job Title

Key Account Manager – Retail Location: Mumbai Experience: 5–10+ years Industry: Retail Technology / POS / AIDC Solutions About the Role TVS Electronics is seeking a dynamic and results-driven Key Account Manager to manage and grow strategic retail accounts. The role focuses on POS hardware, AIDC solutions, and Retail Software ISVs , ensuring long-term engagement with large enterprise customers in Retail and QSR segments. Key Responsibilities Own and drive B2B sales for TVS Electronics’ retail solutions. Manage and grow key accounts in Retail and Quick Service Restaurant (QSR) segments. Build and maintain strong relationships with decision-makers in enterprise accounts. Identify new business opportunities and expand revenue within existing accounts. Lead sales presentations, product demonstrations, and negotiations . Collaborate with cross-functional teams (Pre-Sales, Operations, Support) to ensure successful implementation and customer satisfaction. Track sales performance, pipeline, and forecasts; report to management regularly. Desired Profile 5–10+ years of experience in B2B sales, preferably in POS hardware, AIDC solutions, or Retail Software ISVs . Strong network in the retail ecosystem , including decision-makers in Retail & QSR. Proven ability to handle key accounts and drive long-term customer engagement. Excellent communication, negotiation, and presentation skills . Self-motivated, result-oriented, and capable of working independently and within a team. Understanding of retail technology trends , POS hardware, and software solutions is a plus. Education Bachelor’s degree in business, Commerce, Electronics, IT, or related field . MBA is a plus.