Technical Requirements - IBM/vendor support – familiar with IBM and other vendors web sites: Open problem cases, ask questions, prepare and send dumps. SMP/E – in depth knowledge to do install work on CICS and any associated products Security – in depth knowledge of ACF2 (must be able to install security on CICS and associated products and create ACF2 security rules as they pertain to CICS) SMF – moderate skill set required to gather and manipulate SMF data (specifically the CICS 110 records) Problem determination skills – ability to diagnose problem and determine root cause and remediation
Job Title
Mainframe CICS administrator