Job Title

Sales Executive Location: Pune (Onsite) About Frido Frido is a leading D2C brand specializing in innovative ergonomic products designed to improve comfort, health, and productivity. Our mission is to make shopping personal, interactive, and delightful—bringing the in-store experience directly to customers’ screens. Key Responsibilities: 1. Conduct personalized product demonstrations with customers through video calls, showcasing features, usage, and benefits. 2. Understand customer needs and recommend the right solutions, ensuring a consultative sales approach. 3. Engage customers with empathy and professionalism, building trust and enhancing their buying experience. 4. Handle customer queries, objections, and concerns in real-time to drive higher conversion rates. 5. Maintain accurate records of customer interactions and sales activities for reporting and analysis. 6. Collaborate with marketing and sales teams to share customer insights and improve overall customer engagement strategies. 7. Stay updated on product knowledge, brand messaging, and competitor offerings to deliver a confident pitch. Requirements: 1. Strong communication and presentation skills, with the ability to confidently interact on live video calls. 2. Customer-first mindset with persuasive selling skills and a solution-oriented approach. 3. Tech-savvy and comfortable using video conferencing platforms and CRM tools. 4. Ability to handle customer objections with patience and professionalism. 5. Prior experience in retail sales, telesales, or customer-facing roles is preferred (but not mandatory). 6. Organized and detail-oriented, with the ability to multitask and follow through.