Job Title

Position: Lead ServiceNow Developer Location: Remote Support Hours: IST daytime with a few hours overlapping PST until 12 PM PST (which is 3 pm IST to 12.30 am IST) Employment Type: Fulltime Experience: 10+ Years Key Skills: ServiceNow, Human Resource Service Delivery (HRSD), Customer Service Management (CSM), Configuration Management Database (CMD) and IT Service Management (ITSM), Service Now Configuration, Service Now Development, Develop Reports Job Description: Must have 10 years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM) Must have done multiple end-to-end, full life cycle implementations modules Customer Service Management (CSM), IT Service Management (ITSM), Human Resource Service Delivery (HRSD), Configuration Management Database (CMD) Support ServiceNow Application Users ServiceNow system support including Production and Sandbox environments Covers modules: Case, HR Case, Incident, Problem, Change, and Knowledge ITSM, CSM, HRSD, Portal, Automation Reports and Dashboard Experience with Inbound and Outbound integrations with ServiceNow. Move integrations from the custom API call to the integration hub. ServiceNow Release upgrade testing ServiceNow Application security administration User training for users to perform their day-to-day jobs by explaining ServiceNow standard practices Must have excellent communication and presentation skills Must have a pleasant attitude, be a team player Interested Candidates, Please your updated MS word resume to akondru(@)buxtonconsulting(.)com Regards Amar akondru(@)buxtonconsulting(.)com / (+ )