Greet guests professionally upon arrival and handle check-in/check-out smoothly. Manage reservations, cancellations, and modifications accurately. Handle all guest inquiries, complaints, and requests efficiently and politely. Coordinate with other departments (Housekeeping, F&B, Maintenance) to ensure seamless guest experience. Manage calls, emails, and online communications in a timely and professional manner. Collect payments, handle cash, and maintain accurate billing and guest records. Maintain the front desk area clean, presentable, and organized at all times. Follow hotel security protocols and manage emergency procedures responsibly. Job Types: Full-time, Permanent Pay: ₹11, ₹18,000.00 per month Benefits: Food provided Paid time off Experience: Hotel: 1 year (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person
Job Title
Hotel Night Receptionist