Job Title

Key Responsibilities Patient & Visitor Interaction: Greet, assist, and direct patients and visitors to the appropriate departments or providers. Key Skills Communication Skills: Excellent written and verbal skills for patient, visitor, and staff interaction. Organizational Skills: Strong ability to manage multiple tasks, maintain an orderly workspace, and file information accurately. Attention to Detail: Crucial for managing patient records, insurance information, and appointment schedules. Computer Proficiency: Experience with practice management software, electronic health records (EHR), and other office technology. Customer Service: A welcoming and compassionate demeanor to provide excellent service to patients and their families. Multitasking: The ability to handle various responsibilities simultaneously, such as phone calls, patient check-ins, and administrative tasks. Appointment Management: Schedule, confirm, and remind patients of appointments using practice management software. Administrative Tasks: Perform clerical duties such as filing, data entry, and maintaining patient records. Communication: Answer phone calls, respond to inquiries, and transfer calls to the correct departments. Financial & Insurance Handling: Collect co-pays, handle billing questions, and verify patient insurance information. Record Keeping: Maintain accurate patient records, including demographic and medical history information. Front Desk Operations: Ensure a clean, organized, and calm reception area to provide a welcoming environment. Information Dissemination: Answer patient questions and provide necessary information and directions within the hospital. Adherence to Regulations: Follow hospital policies and strict privacy regulations to protect sensitive patient information. Job Type: Full-time Pay: ₹13, ₹15,000.00 per month Ability to commute/relocate: Guntur, Andhra Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Education: Bachelor's (Required) Experience: hospital receptionist : 2 years (Required) Language: Telugu,English (Required) License/Certification: 1 to 2 years experience (Required) Location: Guntur, Andhra Pradesh (Required) Work Location: In person