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Job Title


Dy. Manager


Company : Dalmia Bharat Group


Location : Durgapur, West Bengal


Created : 2025-11-01


Job Type : Full Time


Job Description

Position: Area Sales Manager Designation: Dy. Manager Dept: Institutional Sales (Non Trade Sales) CTC: INR LPA Place: Durgapur Credentials: MBA / PGDM Responsibilities: Planning & Executing activities to achieve the Sales Target Budgeting and Control of Sales figures. NCR & NSR Maximization. Getting sales target & product wise from State Sales Manager & prepare action plan New Customer Acquisition & Retention of Key customers. Develop & Manage a channel of institutional customer & ensuring best sales service. Market Visit- Gathering all informations about institutional customer to be visited & informing them about our Brand and Product. Verification of Non Trade Customer Sites. Collection of outstanding payments Responsible to engage customer to avail max cash discount & putting strategies ensuring speedy recovery of outstanding payments. Keeps track of payment from customer. Use different strategies ensuring recovery of outstanding amount. Servicing The Network Escalate unsolved issues w.r.t indenting agent commission ,supply issues, or any contingent issues to State Sales Manager & ensure its timely redressal Provide market data w.r.t new projects, competitor prices, policies, systems. Closely coordinating with the CRM team for conducting relationship building activities. Responsible to develop & manage the network of architects, engineers, consultants etc Resolving queries of institutional customers, customer complaints (product related) & apprising State Sales Manager /technical team ensuring resolution with stipulated TAT. Closely coordinate with Logistics team, C&F ensuring timely delivery of materials. Market Intelligence Customer Profile Understanding in a wide spectrum ranging from small-end customer to big corporate consumers. Competition Knowledge and benchmarking acumen. Measurement and Analytics. Analytical, problem-solving and decision-making skills. Consultative skills Innovation and Creativity. Sales Intelligence, Planning and Forecasting. Proactively collect market information, competitor pricing, market trends. Responsible to keep track of all tenders on float in the assigned area & coordinate with the Sales Manager IS, technical services for strategic support where ever required.