Job Title

Designation - Customer Care Executive Location-Bhuj Education - Min graduate with 0.6 to 1 year of Insurance experience into Renewal calling. Job Responsibility Tracking, Follow Ups through telephonic calls & Direct Visits for the collection of Renewal premiums from Customer. Verification of New Business Insurance Proposals Handing queries from Customers, Salesperson and Agents. Retention of Customers from Surrendering / Cancelling the Policies Verification and Processing Customer / Agent Servicing Requests & Claims Creation of reference leads from Walk In Customers Receipting, Reconciliation of premiums through cheque / Cash /Card payments Coordination with collection agent / bank to deposit of Cash / Cheque premiums at Bank. Data Enrichment and instant adoption-80% of all eligible customer walk-ins To ensure process compliance and adherence at the branch Manage day-to-day branch administration including housekeeping, maintenance, asset control, discipline, and payroll. Handling Branch Admin, Audits related activities. Operational co-ordination with other functional departments