Job Title

Roles & Responsibilities: Welcome and assist guests in a warm, professional manner. Manage front desk operations, including maintaining visitor records. Maintain a welcoming and professional environment for clients and visitors. Provide accurate information regarding room availability, amenities, and local attractions. Prepare guest bills, handle payments, and return change. Coordinate with other departments to ensure smooth operations. Address guest inquiries and follow up to ensure satisfaction. Monitor lobby activity and support check-in/check-out processes. Assist with pre-arrival guest support and package coordination. Manage office administrative tasks, including supply orders and equipment handling. Maintain accurate records, files, and documentation. Schedule appointments and coordinate internal meetings. Ensure proper functioning of office systems and facilities. Support management in day-to-day tasks and facilitate interdepartmental communication. Skills & Qualifications: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in MS Office, email, and standard office software. Ability to handle guest concerns with professionalism and poise. Attention to detail for accurate documentation and scheduling. Punctual, reliable, and self-motivated with a professional appearance. Ability to work independently and under pressure. Flexible with work hours and shift timings. Perks & Benefits: Weekly day off and sick leave Employee meals provided Training and professional development opportunities Transportation support (based on designated routes) Friendly, collaborative work environment Growth opportunities within the organization Additional Requirements: Pleasant and customer-focused personality Willingness to adapt to internal processes and software Job Type: Full-time Pay: ₹15, ₹20,000.00 per month Application Question(s): Current Salary? Expected Salary? Location: Shillong, Meghalaya (Required) Work Location: In person