Job Title

Key Responsibilities :- Handle flight bookings via Galileo, Amadeus, Sabre, and airline portals Manage PNR creation, modification, cancellation, and reissuance Coordinate with airlines for group bookings, fare negotiations, and schedule changes Assist clients with visa documentation, travel insurance, and itinerary planning Maintain accurate records of bookings, cancellations, and refunds Generate MIS reports and daily booking logs Resolve customer queries and complaints with professionalism Upsell travel products: seat upgrades, insurance, hotel combos Required Skills :- Proficiency in GDS systems and airline portals Strong communication in English, Hindi, Hinglish Knowledge of fare rules, taxes, and refund policies Experience in corporate travel coordination is a plus Ability to handle pressure and multitask efficiently Familiarity with WhatsApp Business, Excel, and CRM tools FOR MORE DETAILS CONTACT HR RHYTHM MUKHERJEE