Job Title

Computer Hardware Engineer – Retail Tech Support (Gangtok) Location: Placewell Retail, MG Marg, New Market, Gangtok About the Role: Placewell Retail is seeking a Computer Hardware Engineer to oversee technical support, hardware servicing, and customer issues at our Gangtok outlet. If you have hands-on experience in diagnosing and repairing laptops and desktops, we want to hear from you Key Responsibilities: Diagnose and repair issues in laptops, desktops, and accessories Perform upgrades, part replacements (RAM, SSD, keyboard, battery, etc.) Handle OS installations, data backups, and driver setups Provide on-spot technical support to walk-in customers Coordinate with service centers and vendors for warranty claims Maintain service records and update job cards regularly Support the sales team with technical knowledge and after-sales confidence Requirements: 2+ years of experience in laptop/desktop hardware and software servicing Ability to handle hardware tools and testing equipment Good understanding of Windows OS, drivers, and basic networking Knowledge of HP, Dell, Lenovo, Acer, and Mac systems preferred Fluency in English, Hindi, and Nepali is an advantage CCTV Benefits: Fixed salary based on experience On-the-job learning and certification support Career growth within a reputed retail brand Positive and cooperative team environment Work Hours: 10:30 AM to 8:00 PM Weekly Off: Tuesday To Apply: Click Apply Now or visit us at Placewell Retail, MG Marg (near Bata showroom), Gangtok. Job Type: Full-time Pay: ₹12, ₹17,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Work Location: In person