Job Title

About Totdot Totdot is a curated online marketplace for kids, featuring 100+ premium Indian brands across clothing, toys, décor, and gifts. We operate on Shopify and are building an exciting, tech-enabled e-commerce platform for modern parents. Role Overview We’re looking for an Operations Coordinator who’s organised, tech-savvy, and interested in how e-commerce works behind the scenes. You’ll play a key role in order management, vendor coordination, and process automation — helping ensure every order is fulfilled smoothly and every customer has a great experience. Responsibilities Coordinate daily orders and dispatches with multiple brands Share order details and tracking info with customers Track deliveries, returns, and exchanges Upload new products and manage backend details on Shopify Maintain clear records of order status, payments, timelines Identify gaps in process and suggest ways to improve workflows Assist in setting up basic automations or streamlining tasks Collaborate with the founders and cross-functional teams Who You Are 1–3 years of experience in operations, e-commerce, or a startup role Comfortable using Google Sheets, Gmail, and web tools Excellent written and verbal communication Detail-oriented and dependable Curious about how e-commerce works (Shopify, automations, etc.) Bonus: Experience with customer support, vendor management, or backend tools Why Join Totdot Young, fast-growing brand redefining the kids’ shopping space Learn hands-on about D2C, Shopify, operations, and tech stacks Flexible, founder-led startup environment