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AI Automation Engineer Department: AI By Design Reports to: Program Manager Work Model: Work from Office (WFO) – Chandigarh Shift: 8:00 AM – 5:00 PM EST Be Part of IT By Design’s AI Revolution: Join our growing AI Automation team in India and be at the forefront of innovation. If you’re passionate about AI, automation, and building intelligent solutions that redefine the way IT and technology functions globally, this is your opportunity to make a real impact and shape the future. Must-Haves: 3+ years in DevOps, scripting, or workflow automation Proficiency in Python and PowerShell Good understanding of REST APIs, webhooks, and JSON data. Ability to design and debug end-to-end automations Experience with Git, CI/CD, and observability tools Experience with automation tools such as n8n, Power Automate, or Tines. Basic understanding of LLMs, prompts, and embeddings Clear communication and documentation skills Nice-to-Haves: Prompt engineering, LangChain, AutoGPT, CrewAI, OpenDevin Vector databases and RAG pipelines MSP/RMM/PSA tools like ConnectWise, Datto, or Kaseya Mentoring, documentation, knowledge-sharing Error handling, fallback logic, and observability design Why Join IT By Design: Step into the future with IT By Design’s AI Automation Team in India — where innovation meets purpose. Here, your work will power global transformation in how businesses leverage AI and automation. What’s in it for you: Competitive compensation with performance-based growth opportunities Comprehensive health coverage — medical insurance worth INR 5 Lakh for you and your immediate family Term life insurance worth INR 20 Lakh for added financial security Subsidized meals and discounted medical check-ups to support your wellbeing Community wellness and engagement programs that promote connection and balance Continuous learning & leadership development to help you stay ahead in the AI era Work-life harmony in a people-first culture that celebrates collaboration and creativity ‘Life by Design’ — a CEO-led initiative helping employees lead more purposeful, fulfilling lives Be part of something bigger — where your ideas shape the next generation of intelligent IT solutions. About IT By Design: Headquartered in New Jersey, USA, IT By Design is a global Managed Services Provider (MSP) with teams across the U.S., India, and the Philippines. We specialize in NOC, SOC, Helpdesk, Cybersecurity, and Talent Solutions, empowering MSPs to scale through people and technology. At ITBD, we believe in building long-term careers—where passion, purpose, and innovation intersect.