TCS hiring!! Role: UCCE components ICM, PG, CVP, CTI, Finesse, CUIC,CM Location: Bangalore, Hyderabad Experience: 5-10 Must have: UCCE – solid hands-on experience required on UCCE components like ICM, PG, CVP, CTI, Finesse, CUIC,CM Strong knowledge on Cisco products UCCE/PCCE & features and other cisco gateways understanding Strong hands-on CVP/ICM/CUIC/Finesse application & implementation work needed with troubleshooting capabilities. 3-6 years of relevant work experience ServiceNow tool experience for Change/Incident /Problem Management UCCE/PCCE– Knowledge and exposure Strong hands-on CC- Troubleshooting skills Knowledge of other contact center systems such as Genesys, Avaya, Nice, or F9 is preferred but not required.
Job Title
Cisco UCCE