Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE Should be Excellent in oral Communication Should be flexible in shifts call Ashwin@7848820043 Kim(akshatha) 7829423175 Harshitha 7848820045 Savitha 7795311459
Job Title
Senior Customer Service Representative, Salary upto 7 L/A , Call Ashwin G 7848820043