About the CompanyIndia’s largest café chain and the favourite hangout where the young at heart unwind. Popularly known as CCD. We operate through Coffee Day Global Limited (CDGL), a subsidiary of Coffee Day Enterprises Limited.About the RoleLooking for an experienced L&D Trainer with hands-on experience in training Baristas and store-level teams.Responsibilities- Design & deliver training for onboarding, F&B operations, customer service, and leadership. - Drive café-specific initiatives to uplift service quality, hygiene, and safety. - Evaluate training effectiveness and ensure ROI. - Collaborate with HR & operations teams to roll out impactful programs.Qualifications- ✅ 3–7 years of experience in L&D and F&B operations (coffee/QSR brand experience).Required Skills- ✅ Proficiency in LMS/e-learning tools & reporting (Excel/Power BI). - ✅ Strong understanding of F&B operations, coffee preparation, and safety standards. - ✅ Excellent facilitation and communication skills. - ✅ Proficiency in Kannada language is a must. - ✅ Location: Rest of Karnataka & KeralaPreferred Skills- We are seeking professionals who already have experience working in the coffee industry.
Job Title
Learning and Development Trainer