Job Description: Assistant Manager – D2CJob Type - PermanentLocation - KolkataExperience - 3 to 5 YearsJob Responsibilities:- Develop and implement a comprehensive strategy to drive customer acquisition, retention, and revenue growth. - Set KPIs and track performance metrics to ensure consistent growth and achievement of sales targets. - Oversee the operation of D2C platforms, including company-owned websites, apps, and third-party marketplaces. - Optimize website performance, ensure inventory accuracy, and manage product listings. - Plan and execute digital marketing campaigns, including SEO, SEM, social media, email marketing, and influencer collaborations. - Design and manage promotional offers, discounts, and seasonal campaigns to boost customer engagement and sales. - Ensure a seamless online shopping experience, including fast shipping, easy returns, and excellent customer support. - Analyze customer feedback and implement improvements - Use analytics tools to track user behaviour, identify trends, and optimize customer journeys. - Generate regular reports on sales performance, conversion rates, and customer demographics. - Experiment with new strategies and tools to enhance brand visibility and market share.Qualifications:Education:Bachelor’s degree in Business Administration, Marketing, E-commerce, or a related field (MBA preferred) from top tier colleges.Skills:- Strong analytical skills with the ability to interpret data and make strategic recommendations. - Excellent communication, project management, and team collaboration skills. - Data-driven decision-making. - Customer-centric mind set - Ability to work in a fast-paced, agile environment - Ability to innovate and adapt to market trends
Job Title
Assistant Manager – Direct to Customer (D2C)