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Job description: Job Description – Hotel Captain Position: Hotel Captain / Restaurant Captain Department: Food & Beverage / Restaurant Operations Reports to: Restaurant Manager / F&B Manager Job Summary: The Hotel Captain is responsible for supervising the restaurant team, ensuring smooth daily operations, maintaining service standards, and delivering excellent guest satisfaction. The Captain acts as a link between guests and staff, coordinating service and assisting the Manager in achieving operational goals. Key Responsibilities: Supervise and coordinate restaurant staff during shifts. Greet and seat guests, ensure orders are taken promptly and correctly. Monitor food and beverage service to maintain high quality standards. Train, guide, and motivate waiters and stewards. Handle guest complaints and resolve service-related issues. Ensure cleanliness, hygiene, and safety standards are maintained. Assist in planning table arrangements and special setups for events. Monitor inventory of cutlery, crockery, glassware, and linens. Support in billing, cash handling, and daily sales reports. Coordinate with kitchen staff for smooth and timely service. Maintain excellent guest relations and ensure repeat business. Skills & Requirements: Diploma/Degree in Hotel Management or equivalent. Minimum 2–3 years' experience in F&B service, preferably as a Captain. Strong leadership, communication, and interpersonal skills. Knowledge of food & beverage service standards and procedures. Ability to handle pressure and resolve guest concerns politely. Good team player with problem-solving attitude. Presentable personality and customer-oriented approach. Job Type: Full-time Pay: From ₹18,000.00 per month Work Location: In person