Role: Program Manager -Employee Relations Location: Indore (MP)Roles and Responsibilities: Case Management Handle employee relations cases such as: Performance issues (PIPs) Misconduct or behavioral issues Grievances and complaints Harassment and discrimination allegations Attendance / absenteeism issuesInvestigations Conductfair, thorough, and confidentialworkplace investigations. Interview complainants, witnesses, and respondents. Gather and analyze evidence (emails, messages, reports, etc.). Prepare detailed investigation summaries and findings.Performance & Conduct Management Support managers in handling underperformance: Drafting and managingPerformance Improvement Plans (PIPs). Coaching on feedback delivery and documentation. Advise ondisciplinary actions(warnings, suspensions, terminations).Policy & Compliance Ensure consistent application of company policies, employee handbooks, and local labor laws.Employee Engagement & Culture Promote positive employee relations through proactive initiatives. Identify systemic issues from ER cases and suggest cultural improvements.Use HR case management tools (e.g., ServiceNow HR, Workday ER.
Job Title
Employee Relations Manager | US MNC