Job Title: Commercial Manager – JNPT Automated Empty Container YardLocation: Navi Mumbai, IndiaReports To: Chairman / CEOFunction: Commercial & Customer ManagementType: Full-time | On-siteAbout the RoleRSA Global is seeking a dynamic Commercial Manager to lead the commercial strategy for our automated empty-container yard project at JNPT. This role is central to building long-term relationships with major industry stakeholders—shipping lines, NVOCCs, freight forwarders, and logistics service providers—while ensuring strong pricing, profitable contracts, and exceptional customer experience.This is a hands-on, strategic commercial role requiring deep container logistics knowledge, strong negotiation expertise, and the ability to translate operational strengths into customer value.Key Responsibilities1. Customer Relationship Management- Build and maintain strong partnerships with shipping lines, NVOCCs, freight forwarders, and transport operators. - Act as the primary contact for all commercial and contractual discussions. - Align customer needs with operations, M&R, documentation, and finance teams.2. Commercial Strategy & Pricing- Develop tailored commercial proposals aligned with pricing and profitability goals. - Analyse market trends, competitor pricing, and cost dynamics for rate optimization. - Lead contract negotiations, renewals, and review cycles.3. Business Development & Revenue Growth- Identify new revenue streams within existing accounts (M&R, storage extensions, digital services, etc.). - Support partnerships and MOUs with key stakeholders at JNPT. - Collaborate with operations and finance to ensure accurate billing, dispute resolution, and timely collections.4. Market & Customer Insights- Track trade lane movements, carrier alliances, and port developments. - Provide forecasts, performance reports, and volume/revenue projections. - Represent RSA Global in industry forums, port meetings, and customer events.5. Governance & Performance Management- Maintain accurate contract, pricing, and compliance records. - Work with finance/operations teams to monitor yield, utilization, and contribution margins. - Lead customer profitability reviews and recommend commercial adjustments.Profile & Experience RequiredCriteria RequirementsEducationGraduate in Business, Supply Chain, Maritime Studies, or Engineering; MBA preferred.Experience10–15 years in container logistics, preferably with a shipping line, depot, or terminal operator.Industry KnowledgeStrong understanding of JNPT ecosystem, container yard operations, depot management, and M&R commercial frameworks.SkillsRelationship management, commercial negotiation, pricing strategy, analytical capability, stakeholder influence, and cross-functional collaboration.PersonalityHigh integrity, proactive, customer-centric, structured, and able to work independently in a fast-paced environment.LanguagesEnglish & Hindi required; Marathi preferred.Key Performance Indicators (KPIs)- Customer retention & satisfaction - TEU volume growth per customer - Revenue per TEU & margin improvement - On-time contract renewals and collections - Growth in new commercial service lines
Job Title
Commercial Manager