Job Title

Where you come in: You will work ongoing support activities and support project efforts as neededYou triage identified issues across Account source platforms, integrations and Customer Data HubYou will analyze and triage API messages as part of ongoing platform supportYou perform CDH (Customer Data Hub) initial data loads and data cleanup working with Postman, Python, SQL, Big Query SQL and DatadogYou will perform Google Big Query data extracts supporting data analysis activitiesYou partner with other IT platform experts to drive resolution of data issuesYou support user maintenance and setup activities You partner with the data stewardship team ensuring robust data maintenance capabilities and business processes are working appropriatelyYou are able to monitor key performance indicators of the CDH solution to ensure data quality and established policies are working as expectedYou will analyze and compare large datasets using tools like Python, SQL and Excel is a plusWhat makes you successful: You have active experience in master data management applications including data extract and load tools, user maintenance, data analysis and basic system configurationYou have experience with Google Big Query, Data Dog, Postman and TableauYou are proficient in delivering and supporting cloud-based solutionsYou have fundamental knowledge of REST API integration along with JSONYou have had exposure to integrations technology such as Kafka, messaging buses and integration brokersYou are experienced with scripting languages, such as Java, JavaScriptYou have a fundamental understanding of data governance and how it supports and benefits a master data-based applicationYou demonstrate ability to lead technical discussions with customers/business users, leveraging the value of the customer data solution and the best practices to implement itYou are a strong team player with excellent oral and written communication skills at both the business and technical level, and able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environmentYou have worked with Agile methodologies such as Scrum, and has ability to write well-structured user stories and participate in agile ceremonies using Jira as the agile toolYou are Familiar with Data lakes, ETL, and data analytics, with solutions such as Big Query and TableauYou have experience in the health sciences is a strong plus and specific knowledge of customer journeys and business workflows in a healthcare-regulated environment