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Job Title


Dynamics 365 CE Technical Consultant


Company : Sutherland


Location : Tiruchirappalli, Tamil nadu


Created : 2025-11-29


Job Type : Full Time


Job Description

Key ResponsibilitiesDynamics 365 CE / CRM DeliveryDesign, configure, and customize Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service).Implement custom entities, plugins, workflows, actions, business rules, and form customizations.Develop and enhance CRM extensions using C#, .NET, JavaScript, TypeScript, and Web Resources.Build and customize model-driven apps, forms, views, dashboards, and SLA/KPI configurations.Integrate Dynamics 365 with enterprise systems using Azure Service Bus, Logic Apps, API integration, and custom middleware.Power Platform DevelopmentBuild Canvas Apps, Model-Driven Apps, and Custom Pages using Dataverse.Develop enterprise-grade Power Automate flows (cloud flows, business process flows).Implement Power Platform governance, solution-layered development, ALM pipelines, and environment strategy.Optimize Dataverse tables, relationships, and column-level security for performance and stability.Technical Architecture & DesignParticipate in solution architecture with Architects and Leads.Create high-level and low-level design documents, data models, and integration mappings.Ensure adherence to best practices, Microsoft recommended patterns, and security & compliance standards.Required Skills & ExperienceCore Technical Expertise5+ years of hands-on technical experience in Dynamics 365 CE / CRM.Strong development experience with:C#, .NET Framework/Core (Good to have)JavaScript, TypeScriptPlugins, Custom Workflow ActivitiesPCF Controls (preferred)Hands-on experience with Dataverse schema design & security.Strong understanding of Solution Architecture, solution layering, and managed vs unmanaged solutions.Power Platform SkillsPower Apps (Canvas & Model-Driven Apps)Power Automate (Cloud & BPF)Power Platform ALM/PipelinesIntegration & Azure SkillsExperience integrating D365 with:Azure Service BusAzure Logic AppsREST/SOAP APIsWebhooks & Azure FunctionsFamiliarity with Azure AD, OAuth2, and application registrations.Professional AttributesStrong analytical and problem-solving abilities.Ability to work in Agile/Scrum environments.Strong communication and stakeholder-interaction skills.Capable of working independently or as part of a distributed multi-vendor team.Passion for learning new technologies and staying aligned with Microsoft’s product roadmap.Preferred Certifications (Good to Have)PL-400: Power Platform DeveloperMB-210 / MB-230 / MB-220 (Sales, Customer Service, Marketing)Microsoft Certified: Power Platform Functional Consultant AssociateAzure Fundamentals (AZ-900)