About the CompanyThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.About the RoleThe role involves engaging with customers and ensuring their needs are met effectively.Responsibilities- Communicate with customers via phone, email and chat - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs - Data entry in various platformsQualifications- Excellent phone etiquette and excellent verbal, written, and interpersonal skills - Ability to multi-task, organize, and prioritize work - Need to resolve technical queries related to Samsung home appliances - Qualification: Btech, BCA, Bsc Computer Science, Diploma in Engineering - Gujarati, English and Hindi language is requiredRequired Skills- Excellent communication skills - Technical troubleshooting abilitiesPreferred Skills- Experience in customer servicePay range and compensation packageCTC-21 KIt is a Work from home job and fresher can also apply.System Requirements- i5 or above - Windows 11 or above - Wifi speed- 20 Mbps or above - UPS or inverter required - 8GB RAM or aboveFor more Information, please call Hr Alisha 8427274195Equal Opportunity StatementWe are committed to diversity and inclusivity in our hiring practices.
Job Title
Customer Service Representative