Job Title

Expert in Service Now ITSM, ESG, NowAssist and associated modules.Knowledge on multi-technology application design best practices which enable them to act as trusted advisors to internal clients on optimal application designs Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating systems, and storageAbility to work with abstract concepts and have sound problem solving and analytical skills Strong people interaction and collaboration capabilityDeep technical understanding of development and platform engineeringExcellent client-centricity with the ability to focus on business outcomes Highly Organized and planned individualSelf-starter and self-managed Strategic ability to define the technical direction in the portfolio of products including technical strategies and plans and execution plans Strong stakeholder and relationship management Excellent communication skills to effectively interact with a variety of stakeholders, including the technical teams and clientsAbility to demonstrate impeccable attention to detail and work well within a team environment Good knowledge of project management principles, SCRUM, KANBAN to ensure that projects with clients are executed accordingly Ability to continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes, and tools