Job Title

Job Purpose To support and strengthen ISB’s alumni philanthropy efforts by coordinating alumni giving campaigns, managing donor communication and stewardship activities, facilitating class gift initiatives, and enabling deeper alumni engagement across the community. The role ensures a smooth donor experience and contributes to ISB’s mission of advancing scholarships, faculty research, and long-term institutional priorities — working closely with and supporting the Advancement Lead. Job Outline This position in the Office of Advancement supports the coordination and execution of alumni giving initiatives, including Alumni Giving Week, reunion Gifts, and class Gift campaigns—under the direction of the Advancement Lead. Key responsibilities include donor communication, stewardship activities, content creation, meeting coordination, data management, and providing backend and administrative support to ensure smooth implementation of all giving-related initiatives. The position requires strong communication skills, relationship-building abilities, project coordination, analytical strength in managing data and numbers, and a high degree of detail orientation, while supporting the Advancement Lead in driving fundraising and alumni philanthropy outcomes. Job Specification Knowledge / Education Masters (preferably in Management, Communications, Social Sciences, or related fields) Strong written and verbal communication Advanced proficiency, hands-on experience in MS Word, Excel, and PowerPoint Understanding of fundraising processes (preferred) Specific Skills Alumni outreach & donor engagement Fundraising communication & stewardship Project coordination & multi-stakeholder handling Data tracking, reporting & documentation Desirable Experience 1–3 years in fundraising, alumni relations, donor relations, or stakeholder management Experience in higher education or non-profit sector Working with volunteer groups or alumni communities Experience handling donor records or CRM systems Job Interface/Relationships: Internal Office of Advancement team Office of Alumni Engagement & External Relations PGP student volunteers Creative/design teams Communications team External ISB alumni across class years Alumni volunteers and class ambassadors Donors and prospective donors Creative partners/agencies Key Responsibilities and % Time Spent Alumni Giving Week (AGW) campaign planning, coordination, and execution - 30% Managing Reunion Giving initiatives, including class-wise outreach and ambassador coordination 15% Supporting Class Gift campaigns through communication, volunteer engagement, and progress tracking - 25% Operational and backend support including donor data management, reports, documentation, and administrative tasks - 30% Total Time Spent on All Responsibilities - 100% KRA - Alumni Giving Campaigns KPI - Timely execution of campaigns & outreach Measure - Completion of campaign activities as per timeline Weightage - 25% KRA - Alumni Participation & Conversion KPI - Increase in alumni donors & participation rate Measure - Number of donors, participation % by class Weightage - 20% KRA - Donor Communication & Stewardship KPI - Quality, accuracy, and timeliness of donor updates Measure - Feedback, error-free communication, timely acknowledgements Weightage - 20% KRA - Volunteer & Stakeholder Coordination KPI - Smooth coordination with ambassadors & internal teams Measure - Response time, coordination quality, stakeholder satisfaction Weightage - 15% KRA - Data & Documentation Management KPI - Accuracy of records, tracking sheets, and reports Measure - Updated datasets, error-free reports Weightage - 20%