Job Title

Job Description: Job Tile: Tech Process Analyst – Banking & Software Delivery Location: Chennai, Tamil Nadu Contract: 1 YearRole Purpose We are looking for a Tech Process Analyst to support the organization in diagnosing and resolving challenges within the software development and implementation lifecycle. The role will partner with Processing Engineering to analyze pain points across technology delivery, strengthen process governance, and improve the speed and quality of system rollouts in a banking environment.Required Qualifications & Experience Degree inIndustrial Engineering ,Process Engineering ,Systems Engineering , or related field. 2–5 years’ experience inbanking ,technology delivery , or a similar regulated environment. Experience working withsoftware development teams(Agile/Scrum, DevOps, or hybrid environments). Strong understanding ofSDLC , system implementation processes, and IT governance frameworks. Proven experience in process mapping, optimisation, and root-cause analysis (Lean, Six Sigma, BPMN, etc.).Nice-to-Have Exposure toSalesforce(Sales Cloud, Service Cloud, CRM, or platform configuration concepts). Experience in release management, QA/test coordination, or application support. Knowledge of banking regulatory requirements influence system design and delivery (e.g., data privacy, risk controls, audit requirements).