Job Title

Location: PatnaDepartment: Academics / CounselingDesignation: Academic Counselor – AssociateEmployment Type: Full-timeRole OverviewThe Academic Counselor will be responsible for guiding students regarding academic programs, admission processes, and career pathways. The role includes counseling, lead follow-ups, student support, and helping students make informed decisions about their education.Key Responsibilities1. Student Counseling & Guidance- Counsel students and parents regarding courses, career options, and program suitability. - Understand student needs and recommend the most appropriate academic programs. - Provide accurate information about curriculum, fee structure, and learning outcomes.2. Lead Management & Conversions- Handle incoming inquiries through calls, walk-ins, emails, and online platforms. - Conduct follow-ups with prospective students to ensure maximum conversions. - Maintain lead records and update CRM systems regularly.3. Admissions Support- Guide students through the complete admission process. - Assist in form filling, documentation, and enrollment completion. - Coordinate with the academic team for timely onboarding.4. Communication & Relationship Building- Build rapport with students and parents to ensure high engagement. - Address queries, concerns, and provide solutions promptly. - Maintain a positive and supportive attitude while interacting with students.Required Qualifications & SkillsEducational Qualification- Graduate in any discipline (Education/Management background preferred). - Additional certifications in counseling or education are a plus.Experience- 1–2 years of experience in academic counseling, inside sales, or student support. - Freshers with strong communication skills can also apply.Skills & Competencies- Excellent communication in Hindi & English (additional regional languages preferred). - Strong interpersonal and listening skills. - Ability to guide and influence students for program selection. - Basic computer skills (MS Office, CRM tools). - Target-oriented and comfortable working in a fast-paced environment.