Job Title

Role: ServiceNow Senior Developer / Consultant Key Responsibilities : Strong functional knowledge and implementation experience of ITSM, ITOM (CMDB, Discovery, Event management), ITAM or GRC or SIR modules.Design, develop, and implement custom ServiceNow applications and solutions. Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB. Create and manage workflows, UI policies, business rules, UI actions, and client scripts.Experience with Java Script, Flow Designer, Orderguide.Integrate ServiceNow with external systems via APIs, web services, and other technologies. Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.Troubleshoot and resolve issues related to the ServiceNow platform. Work closely with business stakeholders to gather and analyze requirements. Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems. Implement ServiceNow best practices for development and administration. Maintain comprehensive documentation for system configurations, processes, and procedures. Strong communication, interpersonal skills, team player and able to work with various stakeholders.Educational Qualification: Bachelor’s Degree in Computer Science, Information Technology or related fieldExperience :Min 8 years of ServiceNow IT experience.Detailed Job Description : 8+ years of experience in ServiceNow development and administration.Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management),ITAM, GRC, SIR modules.Design, develop, and implement custom ServiceNow applications and solutions. Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB. Create and manage workflows, UI policies, business rules, UI actions, and client scripts.Experience with Java Script, Flow Designer, Orderguide.Integrate ServiceNow with external systems via APIs, web services, and other technologies. Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.Troubleshoot and resolve issues related to the ServiceNow platform. Work closely with business stakeholders to gather and analyze requirements. Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems. Implement ServiceNow best practices for development and administration. Maintain comprehensive documentation for system configurations, processes, and procedures. Strong communication and interpersonal skills.