Job Title

Job Title – Associate Relationship Manager - Affordable LAP Job Purpose:To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition.Roles & Responsibilities: - Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. - To service, the leads referred by sales front/cross/selling or other channels. - To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. - Achieve agreed individual performance targets for income generation, product sales and new client growth targets. - Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement. - Ensuring that customer doesn’t become a non-starter e.G. helping collections to recover EMI’s in case of default. - Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Managerial & Leadership Responsibilities: - Recommend process changes to improve service efficiency and quality across the assigned area - Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service - Leverage in-house synergies through collaboration with internal stakeholders" - Attract and retain best-in-class talent for key roles in their reporting structure Educational Qualifications: - Graduate – Any - Postgraduate – MBA Experience:1- 3 yrs